To find a Dundee Hotel with service that raises the bar.
Old habits die hard. But many people that run a Dundee hotel are not taking advantage of modern hints and tips available to them. So here is a selection of thought provoking ideas.
Breakfast is an area where it is very difficult to decide what to provide and what the guests would like. It is obviously impossible to offer absolutely everything to everyone. Start with the basics and work from there. A selection of dried fruit and cereals fresh fruit and yoghurts followed by a cooked breakfast including eggs bacon sausages tomato mushrooms is the starting point. Once you have this in place then you can add items as you feel necessary such as pastries cheeses and speciality teas.
Guests require information of one sort or another. Whichever they need is the most important to them. So the information you offer must meet their needs straight away. It is no use advising them where the nearest betting office is if they are looking for a specialist cheese shop. Having information to hand such as a computer linked to the internet or a local phone book will always help when a guest asks for something they require.
Provision of internet access is a service many Dundee hotels now offer. However most of the hotels make a charge for access. I believe by providing access free of charge is seen as a great advantage to business guests. Providing free internet access to the hotel rooms will also earn brownie points. Another service a hotel can provide easily is the guest use of a computer so they may check their emails or make plans for onward journeys or business meetings.
A few simple things such as offering a daily newspaper, tea and coffee in the rooms, shoe cleaning and laundry services can make running a hotel a far more pleasurable experience for guests. Also along these lines would be an early morning call service, room service and office services such as fax and photocopying facilities.
Many a Dundee hotel gives a warm welcome and first class accommodation.
Here at The Shaftesbury Hotel we can offer a range of services at competitive prices and are one of the few privately owned and run Dundee Hotels.
If you need Dundee hotels, then make sure you checkout the Shaftesbury Hotel, its location in the popular West End of Dundee is great for shopping and dining out